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All items carry a 15 days warranty against factory defective items unless otherwise noted. Items they worked upon arrived do not qualify as defective item. Therefore 15 days warranty will be voided upon the first use of the item. No returns or exchange after 20 days of receipt will be honored. Returns must be postmarked before the 20 days of receipt to be valid. Shipping fees and/or return shipping costs are Non-Refundable. Should a replacement for a returned item not be available, a credit will be issued or the product will be substituted with one of same-or-better specifications. All returned equipment must be issued a Return Merchandise Authorization (RMA) number prior to return shipment. To be accepted, all returned products must be conspicuously labeled with the assigned RMA number and accompanied with a note including Order ID, reason for return, and a copy of the receipt or invoice that was emailed to you after the order was placed or you may print it out from "My Account" at dhobbyshop.com . Customer must pack items being returned complete, with all manuals, cables, accessories, etc., in the original condition and in the original package. Failure to do so may invalidate both the RMA and the warranty. Unauthorized and/or unmarked returns will not be honored. dhobbyshop.com will not be responsible for incidental or consequential damages arising from the use of any product(s) that it sells. The item must not have any visible damage and must clearly be from manufacturing issues. Please note, attempting to return merchandise you have damaged is mail fraud and you may be subject to prosecution. dhobbyshop.com reserves the right to refuse service to anyone We understand that you want your item delivered as fast a possible. Items generally ship out within 48 hrs but may take 2-5 business days from your cleared payment before shipping. Your items are shipped USPS within the USA and we will provide a delivery confirmation number. We can do not ship to APO/FPO . Please Understand that Sat and Sun are NOT delivery days. Please make sure of the accuracy of the confirmed billing address in your account, as this information automatically becomes the "ship to" address. we sorry but there will be a $15.00 charge for items that are returned refused and/or undeliverable. All costs associated with shipping are nonrefundable. We are Not Responsible for loss or delivery to wrong address from shipping carrier. All Items are Insured for the Value. Please Do not place an order if you do not agree with the shipping Terms. Return RMA (Defected Items) Policy: ¿RMA is for items that are defected on arrive. If the item is a defected item, dhobbyshop.com apologize for the inconvenience on behalf of the manufacturer. dhobbyshop.com will do all we can to assists our customers in solving problems. ¿Contact us at [email protected] for RMA number. Ship the defected item back to us in the original condition for replacement. ¿In order for returned items to be accepted, all returned products must be conspicuously labeled with the assigned RMA number and accompanied with a note including Order ID, reason for return, and a copy of the receipt or invoice that was emailed to you after the order was placed or you may print it out from "My Account" at dhobbyshop.com. Failure to do so may invalidate both the RMA and the warranty. Items returned to us without an RMA# will not be honored and will incur a handling charge to have the items returned. A returned item with damage caused by you will receive at most a 20% refund, will immediately be discarded, and you may be subject to a $30 per hour administration charge and prosecution for mail fraud. The item must not have any visible damage and must clearly be from manufacturing issues. Please note, attempting to return merchandise you have damaged is mail fraud and you may be subject to prosecution. Attempting to do a credit card chargeback for returns not in compliance with our policies will incur an administration fee of $50 per chargeback. ¿All return items will take from 3 to 5 business day for RMA inspection and process. After an approval from our RMA dept it will take us 2 to 3 business days to process the reshipment. ¿Buyers responsible for all return cost and hobbymega.com will reship the replacement free of charge.
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